Think about how much trust you put in someone when you buy something at the store.
Is this really a pound of sliced oven-roasted turkey? Does the pump really just push out eight gallons of regular grade unleaded into my car? How do I know I didn’t just get ripped off on the weight when I scrapped my grandmother’s platinum engagement ring?
So how do I know the scale is right at the deli counter? There’s a little blue sticker, placed there by the county office of weights and measures, that says so. They tested it. Otherwise, I’m at the whim of the company that says, “Trust me.” Perhaps I can, but I want to just make sure. There’s always a question.
So, I’ve asked this myself, “How do I know that the machine accurately counted my 25 pounds of quarters, dimes, nickels, and ugh, pennies.” Listen, a $10 miscount on $125 in coins matters. Even 50 cents. It matters.
The Ocean County Division of Weights and Measures wants to inspect TD Bank’s Penny Arcade. They want to make sure $1 worth of coins is indeed counted as $1. Not 96 cents. They recently issued a summons against TD Bank’s Toms River branch on Hooper Avenue for having two unregistered counting devices.
Why would they get involved? TD Bank charges non-customers for using the machines 6 cents for every dollar counted, even though you can sign up to be a bank customer on the spot.
TD Bank is fighting the weights and measure’s jurisdiction over a national bank. The machines are tested at least three times a day, the bank says. Customers are having a good experience and the bank has received only positive feedback from Ocean County customers, a spokeswoman said.
One caller today told me about her experience at the Penny Arcade. She brought in $80 in quarters in Bayville and it counted $79.26. There were no pennies in the order. Two quarters were found in the bottom bag in the machine.
Other people have contacted me that their Penny Arcade results don’t match what they counted themselves.
So I have to ask: Why shouldn’t weights and measures test the machines? Sounds like something that would make people more comfortable in using them.
UPDATE: A person who manages a Penny Arcade comments below, says the machines are accurate. Check out this highlight:
TAG:  coin counter machine   coin sorter   digital coin counter   coin change machine
The problem is that most customers throw in all their coins along with lots of other junk that bogs down the machine. Since its not their machine they dont care if they’re ruining it for everyone else. I’ve found teeth, fingernails, bullets, lots and lots of human and animal hair, sand, enough pocketlint to make a complete outfit. My favorite is the people who store their coins in bleach bottles or food containers but dont clean out the container. Wet coins also do a number on the machine. Almost every other customer who uses the penny counter throws just as much dirt and junk into the machine as they do coines which is why it doesn’t take long for the machine to fall out of whack